Utility Warehouse

Utility Warehouse

Hello, we’re Utility Warehouse (UW)

We help people take the faff out of their home services by putting everything on a single, great-value monthly bill – including energy, broadband, mobile and insurance.

We’re trusted by over 1.4 million customers and fully regulated by Ofgem, Ofcom and the Financial Conduct Authority. We’re also award-winning, with a strong track record for customer service and value.

How we help people save time and money

Our unique multiservice model lets customers choose the services they need and manage them all under one account and one password. The more services they take, the more they can save – often hundreds of pounds a year.

We’ve been around for over 30 years (our parent company Telecom Plus was founded in 1996) and launched Utility Warehouse in 2002. Today we’re one of the UK’s top 10 largest energy suppliers, with more than 2,500 employees and a network of over 77,000 Partners earning a second income by helping friends, family and their local communities switch.

Our mission

Simply put: we want to help people stop wasting time and money. One clear bill instead of multiple accounts and statements means less hassle and more savings. At the same time, we empower our self-employed Partners with training, support and the chance to build their own business while recommending our services.

Giving back

Through the UW Foundation we support environmental and community initiatives, including planting a tree for every new customer who takes three or more core services (and for employees reaching five years with us). We also encourage volunteering and matched charity fundraising.

Smart ways to save

  • UW Cashback Card – earn up to 10% cashback on everyday spending that goes straight towards your UW bill.
  • Price Pledge – new customers switching three or more services and signing up for the Cashback Card can claim double the difference if they don’t save in their first year (T&Cs apply).

In short: We’re a British multiservice provider built on the idea of people helping people. One bill. Real savings. Award-winning service. And a growing community of customers and Partners across the UK.

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